How You Configure Events in Journeys
Events track legislative or personal attribute changes in a worker's person record. For example, workers' updates to their last name, contact information, ethnicity or disability. You can configure events on the Actions and Events tab during journey setup.
- You can configure events in journeys of any category, other than Enterprise Onboarding Step and Enterprise Onboarding.
- You need to configure the Processing Mode as Alerts based processing in the Message tab.
How to Configure Person Events
Define one or more person related events to include in your journey by selecting a predefined attribute and specifying the existing value and new value. All events names that start with Person are considered as person events in the context of journey templates. When a worker makes updates that match the ones that you have defined, it causes the event to start the journey. These are the attribute values you can specify when defining an event in a journey. By default, the configuration is active.
|
Event Attribute Values |
What it Means |
|---|---|
|
Any value |
Noneditable, considers the existing value in the person record. |
|
No value |
Noneditable, indicates that a value isn't present in the person record. |
|
Specific value |
Indicates a specific value for the event. For example, Marital Status = Married |