Moving to Journeys

This table answers some common questions that you may have when you move to journeys:

Question Answer
How do I enable journeys? Enable journeys by setting the ORA_PER_JOURNEYS_ENABLED profile option to Y.
Do I need to reconfigure my existing templates to use Journeys? No, you don't have to reconfigure your templates. Your existing templates are not impacted and will work in Journeys as is.
Even though the user experience is new, the building blocks are the same. All assigned and in-progress journeys will be available on the Journeys page, if Journeys is enabled. Here are some points to consider:
  • Journey templates will continue to be configured the way you have been currently configuring them.
  • All existing journey template configurations will continue to be supported. For example, configurations related to tasks, notifications, notes, comments and attachments, messages, action and events, dashboard, and eligibility profiles.
  • All task types will continue to be available in Journeys.
  • Journey assignment will continue to function the same way that is, automatically based on an action or person event.
  • Journeys will continue to be available for pending workers as well.
  • There is no change to notification templates, reports, HDL, or HSDL.
What happens to existing assigned journeys when you enable Journeys? All existing assigned journeys appear on the Journeys page with the same status.
What happens to changes that I made to user interface labels in existing pages? You need to redo any label changes you made. For example, if you renamed Complete to End Task, you need to change it using the User Interface Text Editor.

For more information, refer the Modify Text Using User Interface Text Tool topic in the User Interface Text chapter of the Configuring and Extending Applications guide.

What happens if I disable the profile option for Journeys? When you disable Journeys, your assigned journeys are available in the Onboarding and Checklist Tasks apps.