Alert Notifications for Workforce Scheduling

You can configure alert notifications that keep workers and schedule managers informed about the generated schedules, upcoming publish schedule dates, and the self-scheduling process.

Use the Tools > Alerts Composer task. To schedule the Process Workforce Scheduling Alerts process, use the Tools > Scheduled Processes task.

These are the relevant alerts:

Name	Code	Description	Send Method
HTS Work Pattern Created	ORA-HTS003	Notify worker that they've a new work pattern.	Automatically as part of the Create action
HTS Work Pattern Deleted	ORA-HTS005	Notify worker of work pattern deletion.	Automatically as part of the Delete action
HTS Work Pattern Updated	ORA-HTS004	Notify worker that their work pattern was changed.	Automatically as part of the Update action
HTS Workload Consolidation During Active Schedule Period	ORA-HTS006	Notify schedule managers about workload values being updated during an active schedule period.	Automatically as part of the Update action
HTS Schedule Generation Failure Notice	ORA-HTS012	Notify schedule managers that their schedule generation failed.	Automatically as part of the Generate schedule process
HTS Schedule Generation Notice	ORA-HTS007	Notify schedule managers that their schedules were generated.	Automatically as part of the Generate schedule process
HTS Schedule to Finalize Before Publish	HTS_FINALIZE_SCHEDULE	Notify schedule managers about schedules that they need to finish before publish.	Automatically as part of the Generate schedule process
HTS Schedule Validation Completed	HTS_VALIDATE_SCHEDULE	Notify schedule managers that the schedule validation process completed.	Automatically as part of the Validate schedule process
Published Schedule alert for Scheduler	ORA-HTS009	Notify schedule managers that their schedules were published.	Automatically as part of the Publish schedule process
Published Schedule Notification for Worker	ORA-HTS008	Notify workers that their schedules were published.	Automatically as part of the Publish schedule process
Published Schedule with Open Shifts Alert for Float Worker	HTS_SCH_PUBLISH_WITH_FLOAT_WKR	Notify float workers that their schedules were published and there are open shifts they can claim.	Automatically as part of the Generate schedule process
Published Schedule with Open Shifts Alert for Worker	HTS_SCH_PUBLISH_NO_FLOAT_WKR	Notify workers that their schedules were published and there are open shifts they can claim.	Automatically as part of the Generate schedule process
HTS Workforce Schedule Unpublished for Scheduler	ORA-HTS011	Notification to Schedule manager that their schedule is unpublished	Automatically as part of the Unpublish schedule process
HTS Workforce Schedule Unpublished for worker	ORA-HTS010	Notification to worker that their schedule is unpublished	Automatically as part of the Unpublish schedule process
Self-Scheduling Period Opening Soon	HTS_SS_SCHEDULED_TO_OPEN	Notify workers that the self-scheduling period is opening soon.	Process Workforce Scheduling Alerts scheduled process
Self-Scheduling Period Closing	HTS_SS_SCHEDULED_TO_CLOSE	Notify workers that the self-scheduling period is closing soon.	Process Workforce Scheduling Alerts scheduled process
Self-Scheduling Period Open	HTS_SS_OPEN	Notify workers that the self-scheduling period is open.	Process Workforce Scheduling Alerts scheduled process
Self-Scheduling Period Closed	HTS_SS_CLOSED	Notify workers that the self-scheduling period is closed.	Process Workforce Scheduling Alerts scheduled process
Self-Scheduling Period Officially Closed	HTS_SS_CLOSED_SCHEDULER	Notify schedule managers that the self-scheduling period has officially closed.	Process Workforce Scheduling Alerts scheduled process
HTS Schedule Publication	ORA-HTS001	Notify workers that new schedules are available	Automatically as part of the Publish schedule process
HTS Workforce Shift Assigned to Worker	HTS_SHIFT_ASSIGNED_TO_WORKER	Notify the worker that an assigned shift was added to their published schedule.	Automatically as part of the Assign Shift action
HTS Workforce Shift Updated for Assigned Worker	HTS_SHIFT_UPDATED_WORKER	Notify the worker that an assigned shift was updated in their published schedule.	Automatically as part of the Edit Shift action
HTS Workforce Shift Unassigned to Worker	HTS_SHIFT_UNASSIGNED_WORKER	Notify the worker that a shift was unassigned from their published schedule.	Automatically as part of the Unassign Shift action
HTS Workforce Shift Deleted for Worker	HTS_SHIFT_DELETED_WORKER	Notify the worker that an assigned shift was deleted from their published schedule.	Automatically as part of the Delete Shift action
New Open Shift Alert to Workers	HTS_ADD_SHIFT_WKR	Notify workers that new open shifts were added to a schedule period.	Automatically as part of the Add action
HTS Shift Filled	HTS_SCHEDULE_ME_OPPORTUNITY_FILLED	Notify schedule manager when a schedule-me opportunity is filled.	Automatically as part of the Accept action