Overview of Workforce Self-Scheduling

You can proactively manage your workforce schedules by selecting regular and on-call shifts that align with your preferences and availability. Do this during self-scheduling windows and after a schedule is published using the Calendar task for Me > Workforce Scheduling.

You’ll get notifications that a self-scheduling window is opening shortly, that the window is open, that it’s closing soon, and that it’s closed. You’ll also get notifications if new shifts become available for a published schedule.

You can withdraw requests to claim shifts during the self-scheduling window. You can drop shifts and ask others to cover shifts for you during the schedule period. You can also accept coverage requests from others.

You can swap your assigned shift with up to three other shifts, if your shift start time is at least 72 hours away. If your request gets declined and there's still time, you can try again with different shifts. Otherwise, you need to work your original shift. You can also withdraw each swap shift request separately.