Create a Get Response Communication Campaign

You create a communication campaign to send communications to employees. Create a Get Response communication campaign when you want a response on a particular subject. For example, do employees prefer to work from home or the office.

Before you start

You need the campaign manager role.

Here's what to do

  1. In My Client Groups, click Communicate.
  2. On the Communicate page, click Add.
  3. On the Create Employee Communication page, enter basic information such as the name, description, number of the campaign, and the team of campaign managers who have access to this communication campaign.
    A communication team uses predefined audiences and sender profiles. The communications team determines the types of campaign purpose you can select.
  4. Select whether you want to run a one-time campaign or an ongoing one. Select Ongoing to continuously send campaign communications to target newly eligible employees. Select One-time to target employees who meet a certain eligibility criteria.
  5. Select Get Responses for the campaign's purpose.
  6. When you select Get Responses, provide the following info.
    1. A response summary title to display on the campaign Overview page.
    2. Select Hide responses to display the responses to the get response request at an aggregate level. You won't find out the response of a specific audience member. Select Show responses to drill down on a response request to understand each audience member's response to the get response request. You can see this info in the Overview tab of a campaign.
    3. In the Response Choices section, click Add to add response choices.
    4. Enter a response. For example, I want to work from home, or I want to work from the office. Responses display to employees in the form of a button or link.
    5. Select the Use Thank You Page option if you want the application to take employees to a Thank You page after they provide a response.
    6. Enter a URL for the application to open for employees after they provide a response.
  7. Select the campaign owners, they'll see the campaign in the list of communication campaigns. Each owner has the same privileges as the campaign manager if they have the campaign manager role.
  8. Click Save and Close.