You create a communication campaign to send communications to employees. Create a
Promote Journey communication campaign for a journey's related campaign. For example, a
journey that's already assigned to employees, or a journey to alert employees
about.
Before you start
You need the campaign manager role.
Here's what to do
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In My Client Groups, click Communicate.
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On the Communicate page, click Add.
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On the Create Employee Communication page, enter basic information such as the
name, description, number of the campaign, and the team of campaign managers who
have access to this communication campaign.
A communication team uses predefined audiences and sender profiles. The
communications team determines the types of campaign purpose you can
select.
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Select Promote Journey for the campaign's purpose.
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Select a journey in the Associated Journey region.
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Select Drive journey completion as the
communication goal if the journey you select is already assigned to
employees.
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Select Promote journey awareness as the
communication goal if you want to alert employees about the journey, and
then they can assign themselves to it.
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Enter a date when you want the campaign to target employees from in the
Journey Assigned After field. For example, set the date of assignment to
today's date. The campaign sends communications to employees who are
assigned this journey as of today.
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Select the campaign owners, they'll see the campaign in the list of
communication campaigns. Each owner has the same privileges as the campaign
manager if they have the Campaign Manager role.
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Click Save and Close.