How You Use Nudges in TouchPoints

You can configure and use nudges for Touchpoints. For example, you can configure a nudge to remind a manager to provide feedback for an employee.

Here’s a table that lists the different modules, reasons to configure nudges and the parameters to select while configuring them.

Module	Reason	Input Parameters	Nudge Channel	Recipient
Career Development	Employee hasn't updated career development goals for a period of time	Number of Days Since Last Development Goal Update	Check-in insight Email Touchpoints Card Transaction Card	Employee
	Employee doesn't have active goals in their development plan	None	Check-in insight Email Touchpoints Card	Employee Line Manager
			Transaction Card	Employee Other
Check-in	Check-in between manager and employee hasn't been scheduled for a period of time	Number of Days Since Last Check-In Discussion	Email Touchpoints Card	Line Manager
			Transaction Card	Other
	Check-in between manager and employee is approaching	Number of Days for Check-In Discussion	Email	Employee Line Manager
Feedback	Employee hasn't given anytime feedback to others for a period of time	Days Since Last Anytime Feedback Sent	Email Touchpoints Card	Employee
	Employee hasn't requested feedback for a period of time	Number of Days Since Last Feedback Requested	Email Touchpoints Card	Employee Line Manager
	Manager hasn't given feedback to an employee for a period of time	Number of Days Since Last Feedback	Email Touchpoints Card Check-in insight	Line Manager
Goal	Employee has goals with a past goal start date and a status of not started	Days After Goal Not Started	Email Touchpoints Card Check-in insight	Line Manager
			Transaction Card	Other
	Employee completes goals ahead of goal target completion date	Days Ahead of Goal Target Completion	Email Touchpoints Card Check-in insight	Line Manager
	Employee has high priority aligned goals that are due soon	Days Before Goal Completion	Email Touchpoints Card Check-in insight	Line Manager
			Transaction Card	Other
	Employee has goals that are due soon but goal completion percentage is less than a defined percentage	Days Before Goal Completion Completion Percentage Is Less Than Defined Percentage	Email Touchpoints Card Check-in insight Transaction Card	Employee
	Employee has goals that are later than goal target completion date	Days After Goal Target Completion Date	Email Touchpoints Card Check-in insight	Line Manager
			Transaction Card	Other
	Employee has performance goals that haven't been updated for a period of time	Number of Days Since Last Performance Goal Update	Email Touchpoints Card Check-in insight Transaction Card	Employee
	Employee doesn't have goals in goal plan	Number of Days After Current Review Period Start Date	Email Touchpoints Card Check-in insight Journey	Employee Line Manager
			Transaction Card	Other
Talent Profile	Employee hasn't updated their talent profile for a period of time	Number of Days Since Talent Profile Last Updated	Email Touchpoints Card Check-in insight Journey Transaction Card	Employee
Touchpoints	Employee has a low pulse survey response rate	Number of Times Not Responded to Survey	Email Touchpoints Card	Employee Line Manager
			Transaction Card	Other
			Check-in insight	Line Manager
	Employee has a low pulse score	None	Email Touchpoints Card Check-in insight	Line Manager
			Transaction Card	Other

Note: The Other Recipient refers to a person who has access to the employee's record and the page on which the nudge appears.