Verify That the Chat Widget Works

In this section, you confirm that end users can converse with the digital assistant by logging in as one of them.

  1. Sign in as an HCM user to whom you just granted the Access Digital Assistant (HRC_ACCESS_DIGITAL_ASSISTANT_PRIV) functional privilege.
    Image of the Chat Widget
    You'll see a widget on the lower corner of your screen, as shown here.
  2. Click the widget to open the chat window. It should open up within the page.
    Image of the Chat Window
  3. Type who is my hr representative and press Enter.
    You should see a response similar to the one that appears here.
    Image of the HR rep's name, address, email, and phone
  4. Next, type who is my manager and press Enter.
    You should get a response that displays your manager's name and contact details.
    Image of the manager's name and contact details

Results:

This confirms that the HCM widget is correctly set up to use FADigitalAssistant, through which users can access personal and job-related data from the HCM application.