How You Manage Connectors

You can set up connectors to social networking websites using the Skill Settings content area in the Personal Brand Administration work area.

Running a Connector

You must schedule and run the HCM connector first before setting up a connector to any social networking website. Running the connector populates default data for all internal users (employees) and creates their profiles. The reputation, compliance, and social role scores appear empty until employees opt in by registering their social networking accounts.

Perform the following steps to schedule the connector:

1. In the Personal Brand Administration work area, Skill Settings content area, click Open Data Integration Tool.

2. In the list of data connectors, click the Actions icon (…) against the connector you want, and then click Schedule.

3. Select the frequency you want the connector to run (weekly, daily, hourly), and then click Save.

After running the connector for the first time, you can schedule and run it periodically (to refresh data) along with other connectors.

Setting Up a Connector

Perform the following steps to set up a connector to a social networking website:

1. Create an application on the social networking website. You may have to create a developer account first. From the application, you can get the key values required for setting up the connector such as API key, Secret Key.

2. In the Personal Brand Administration work area, Skill Settings content area, Social Networks section, enter the key values.

3. Click Schedule Connectors. Specify a date and time for the connector's first run.

Testing a Connector

Perform the following steps to test a connector after setting it up:

1. Click Test Connectors. The application tests each connector and displays the results in the Test Connectors Status window. The test results indicate whether the connector test passed or failed, or the test isn't supported because the user isn't registered on the specific social-networking website.

Scheduling a Connector

You must schedule connectors to run periodically to refresh existing data and populate data for newly registered users. Perform the following steps to schedule a connector.

1. Click Schedule Connectors.

2. Select the connector you want to schedule, for example, Facebook.

3. Select the frequency you want the connector to run (hourly, daily, weekly).

4. Specify the appropriate interval. For example, you can select hourly, then specify 8. The connector runs every eight hours.

Note: You must select all the skill sources and run the connector every day.

Running Connectors Manually

You can override a scheduled run at any time by running connectors manually. To run connectors immediately, click Run Connectors. This runs all scheduled connectors immediately unless another run is in progress. If another run is in progress, the connectors run after the current run completes.

Canceling Connector Jobs

You can cancel connector jobs scheduled for social network data analysis, survey response analysis, and contact information geocoding. You can select all the jobs at a time or select only a specific connector job to cancel. Click Cancel Connector Jobs and select the connector job that needs to be canceled.

Selecting Skill Sources

You can select skill sources to obtain skill data for users in the organization. Click Select Skill Sources and select the source that needs to be used during the connector run. Based on the data collected for a skill source, skill recommendations are displayed in the users' skill profile.

For more information, see the document Integrating Social Network Applications with Oracle Workforce Reputation Management (2422733.1) on My Oracle Support (https://support.oracle.com)