How You Plan and Publish WFM Schedules

Typically, you plan and publish WFM schedules for a group of people, creating and editing shifts as needed. For people with multiple assignments, you can specify which assignment the shift applies to.

You plan and publish schedules on the Team Schedule page for your team or client group. As a time and labor manager, you can also analyze and edit workload coverage according to these factors:

  • Total hours scheduled
  • People needed at work
  • People scheduled to work

Use the Planned Schedule task in the Time Management work area.