Manage Safety Incidents
When employees report incidents, they're accessible to the EHS Manager for resolution.
The EHS Manager assigns an incident owner for an incident, who manages and solves the incident. If you're using the Journeys application, you can report a safety incident from within a journey.
In managing the incident, the incident owner captures additional details in the Incident Details, Events, Investigations, Actions, and Attachments for the incident. Let's see the various aspects of an incident and how you can use them and track the details. The Incident page has these tabs in the left pane. Click these tabs to open the respective pages.
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Details tab: The Incident page with the incident number as the page header starts with Incident Details region followed by Location, Risk Assessment, Agencies Notified, Related Incidents, Notes, Stakeholders, Incident Reviewers, Incident Approvers, Safety Coordinator , and Incident Owner regions.
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Events tab: The Events page includes incidents if any events are already added. You may want to add any relevant events to the incident. Click the Add button on the Events page and select the event type to create an event. You can have only one event for an event type.
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Investigations tab: The Investigation page starts with Investigation Details region followed by the Investigation Questionnaire, Findings, Overall Findings, Notes, Stakeholders, Investigation Preapprovers, Investigation Reviewers, Investigation Approvers, and Investigation Owner regions.
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Actions tab: The Actions page starts with the Action Details region followed by the Notes, Stakeholders, Action Preapprovers, Action Reviewers, Action Approvers, and Action Owners regions.
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Attachments tab: You can add attachments and links relevant to the incident on the Attachments page.
To manage cybersecurity incidents, you can access them from the Risk Management work area and follow the same detailed instructions.