Multiple Prepayments with Payment Error

Prepayments and periodic archive have been run. The employee has 2 prepayment results, £200 cheque, £800 Electronic Fund Transfer (EFT). The employee's cheque payment is complete, but their EFT is in error.

The record count is displayed as follows:

• Payroll Calculation: Employee count = 1

• Payroll Calculation: Critical issues = 0

• Payments: Employee count = 1 (This represents the complete cheque result. The employee count will remain 1 when the EFT is also complete.)

• Payments: Critical issues = 1 (EFT error)

• Pending Payment = 1 (The complete EFT prepayment is missing a payment because EFT payment is in error.)

• Pending Costing of Payments = 1 (Both prepayments need costing of payments.)

• Pending Payslips = 1 (Periodic archive results need payslips.)

• Pending Transfer to Subledger Accounting = 1 (The complete payroll calculation hasn’t yet been transferred to SLA.)