Review and Approve Documents
You review and approve documents from the Benefits Service Center page.
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On the dashboard, click People with documents waiting to be approved. You can even search for a specific person.
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Click the person link to open the person's benefits summary.
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Click the number that you see for Documents Pending Approval.
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In the Certification section, click the document link to open its details, and then click the attachment to download or open the document.
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When you're done reviewing the document, click Save and Close to get back to the previous page.
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In the Actions menu, select Approved or Rejected.
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If you're approving the document, set the received date. Otherwise, set the denied date and select a reason. Enter any comments if required.
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Click Submit.
After you approve or reject a document, you can't change its status. If you're using a third party application to manage document approvals, you still need to set the received or denied date in the document details page.