Considerations for Configuring Actions in Journeys
You can specify the action based on which you want to assign a journey either on the General tab or the Actions and Events tab during journey setup.
Remember that any action you configure in the Actions and Events tab is effective only if there isn't any action configured in the General tab.
- Contextual Journey
- Gatekeeper Law
- Guided Journey
- Survey
Before you configure the action, here are some points for you to consider.
Where you configure the action |
Journey category this applies to |
What you can do |
---|---|---|
General tab |
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Actions and Events tab |
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- These actions won't automatically start a journey, even though they appear in the
Action Name list of values when configuring a journey template.
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Add Non-Worker
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Change Offer
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Contract Extension and Update when performed from the responsive Employment Contracts page
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Create Offer
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Position Synchronization Configuration Change
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Synchronization from Position Tree
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Update Assignment EFF
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- If you have approvals enabled for any of the actions and a journey is configured to start for an action, for example, transfer, then the journey will start only after that transaction (transfer) is completed and committed to the database.