Example of Determining Task Performers Only After a Specific Task is Completed

For certain tasks, you may not want to evaluate the task performer when the journey is assigned to the worker.

For example, a worker's Line Manager or Areas of Responsibility (AoR) leaves the organization or has a change in their role before they are assigned the task to perform. In this case, you want to determine the task performer only at the time of actual task assignment.

To determine the task performer, you can use the Task Group feature to create a task group and add tasks to the group that you want the Line Manager or AoR to perform. In this example, as a HR Specialist, you need to create a task group that includes 3 tasks. The Line Manager and AoR need to do these tasks as part of a new hire’s onboarding. You add this task group to an onboarding journey template that you created previously.

Before You Start

  1. Create an onboarding journey template titled New Hire Onboarding for Vision Corp.
  2. This example assumes you have created these 2 tasks with sequence 1 and 2 respectively in the onboarding journey template. In this case, the task performer is the employee.
    1. Task 1 – Welcome the New Hire
    2. Task 2 – Sign the Confidentiality Agreement

Create the Manager and HR Admin Onboarding Task Group

  1. On the home page, click the My Client Groups tab.
  2. Click Show More under Quick Actions.
  3. In the Journeys Setup area, click Task Groups.
  4. On the Task Groups page, click Create.
  5. Retain the Create task group option.
  6. Enter Manager and HR Admin Onboarding for the task group name.
  7. Click Create Draft.
  8. On the Overview tab of the Manager and HR Admin Onboarding page, in the Tasks section, click the Add drop-down list and select New Task.
  9. Enter the values as indicated in this table for Task 3, Task 4, and Task 5 and click Save. For other fields, use the default values.
    Field Values for Task 3 Values for Task 4 Values for Task 5
    Task Name Review Employment Details Send Welcome Kit Procure Office Equipment
    Sequence 3 4 5
    Make this task mandatory Yes Yes Yes
    Performer Line Manager Line Manager Area of Responsibility
    Performer Responsibility Type Not applicable Not applicable Human Resource Specialist
    Task Type Application Task Manual Task External URL
    Application Task Employment Info Not applicable Not applicable
    Task URL Not applicable Not applicable https://www.oracle.com
    Duration 5 5 5
    Time Unit Days Days Days
    When does the task expire? After assigned date After assigned date After assigned date
    After how many days? 7 7 7
  10. On the Manager and HR Admin Onboarding page, click Activate to activate the task group status.

Include Task Group in Journey: New Hire Onboarding for Vision Corp

  1. On the home page, click the My Client Groups tab.
  2. Click Show More under Quick Actions.
  3. In the Journeys Setup area, click Journey Templates.
  4. On the Journey Templates page, search and click the New Hire Onboarding for Vision Corp journey template.
  5. On the Overview tab of the New Hire Onboarding for Vision Corp page, in the Tasks section, click the Add drop-down list and select Add Task from Task Group.
  6. Enter the values as indicated in this table. The preceding task is Task 2 that you earlier created in the onboarding journey template.
    Field Value
    Task Name Manager and HR Admin Onboarding Tasks
    Sequence 3
    Make this task mandatory Yes
    Preceding Task Sign the Confidentiality Agreement
    Task Group Name Manager and HR Admin Onboarding
  7. Click Save.

When the New Hire Onboarding for Vision Corp journey is assigned, only the first 2 tasks of the journey template will be assigned to the task performers. After the second task is completed by the task performer, the Manager and HR Admin Onboarding task group will be activated and all the 3 tasks in this task group are assigned to the respective task performers. The task performers for the 3 tasks of the task group are evaluated as of the date when the task group is activated and the tasks are assigned to the line manager and AoR accordingly.