You can create communication teams who have access to specific campaign parameters
such as email sender profiles, predefined audiences, and campaign purposes while they create
communication campaigns.
Campaign managers can then use these predefined
configurations when creating communication campaigns. This helps promote a more tailored
and secure experience.
Before you start
You need the Campaign Administrator role.
Here's what to do
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In the Setup and Maintenance work area, go to:
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Offering: HCM Communicate
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Functional Area: Employee Communications
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Task: Manage Communication Teams
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On the Manage Communication Teams page, click Add.
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In the Details section, enter a name and description for the communication
team. Select the campaign purpose.
- General: Select this option for general communications where a response
isn't required. For example, a list of holidays.
- Get Responses: Select this option to solicit a response on a particular
subject. For example, asking employees if they prefer to work from home or
the office.
- Promote Journey: Select this option for a journey's related
communication campaign. For example, a journey that's already assigned to
employees, or to alert employees about a journey.
- Promote Learning: Select this option to notify learners about a learning
campaign. For example, suggest training modules.
- Select All if you want the communication team to create General, Get
Responses, Promote Journey, and Promote Learning communication
campaigns.
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In the Team Members section, add campaign managers within your organization who
can use the sender profile and predefined audience configurations defined for
this specific team.
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In the Sender Profile section, select all possible sender profiles that could
be used by this communication team when sending out communications to employees.
The list contains the sender profiles that you created.
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In the Audience section, select all possible audiences that could be used by
this communication team when sending out communications to employees. The list
contains the predefined audiences that you created.
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In the Email Templates section, select the basic and advanced email templates
you want to make available for this communication team. The list contains active
templates only.
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Click Save and Close.
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On the Manage Communications Team page, select the Activate option for the
team.