Define Recipients and Test Email Notifications
You can set alert notifications to be delivered to recipients by email and worklist. Use the expression builder function to specify recipients as representatives with predefined areas of responsibility.
Test Email Alert Notifications in Nonproduction Environments
You can test the email alert notifications in nonproduction environments when using
the email
communication method in the Alerts Composer tool. You
need to configure the BPM worklist application preferences to provide a test email
address. If you leave the email setting as null, no email notifications are sent to
anyone in the nonproduction environments.
To determine which email address the test alert email notifications are sent to in nonproduction environments, set the value of the new profile option, BPM Worklist Test Email Address Enabled (Profile Code: ORA_HRC_USE_BPMCONFIG_TEST_EMAIL), accordingly.
The default value for this profile option is N. It indicates
that for the email
communication method, email notifications aren't
sent to the test email address specified in the BPM worklist application
preferences. They're sent to the recipients specified in the individual Alert
templates.
If the profile option value is set to Y, it indicates that for
the email
communication method, no email notifications are sent to
the recipients specified in the individual Alert templates in nonproduction
environments. They’re sent to the test email address specified in the BPM worklist
application preferences.
For the worklist
communication method, in both the production and
nonproduction environments, notifications are sent to the email address specified in
the BPM worklist email address preference. If the address isn't specified, email
notifications are sent to the recipients provided in the individual Alert
templates.
Set the Profile Option Value
To change the profile option value:
- Go to the Setup and Maintenance work area and search for the Manage Administrator Profile Values task.
- Search for the ORA_HRC_USE_BPMCONFIG_TEST_EMAIL profile option and change the value to Y.
- Save your changes.
Provide a Test Email Address
- Go to Application Preferences in the BPM Worklist.
- Enter a test email address in the Test Notification Email Address field.
- Save your changes.