Modify Templates
Templates enable you to define the format for alert notifications.
To modify an existing template for an Event alert:
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On the Templates tab, click Edit and select Manage Recipients and Message for the template.
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On the Edit Template page, click Add Recipient to add a new recipient.
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In the Communication Method column, select email or worklist from the list of values.
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In the Expression field:
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Edit or add the expression for the email address or user name of the recipient.
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Edit or add the expressions for comma-delimited email addresses or user names of multiple recipients.
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In the Message section, set up the notification format.
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Select the HTML or Text format for the message text.
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Edit the message subject.
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Use the rich text editor to format the message text. You can select options such as font, size, style, and so on.
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Edit the message text.
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Click Apply to save the changes and return to the Edit Event Alert page.