Inactive Users Report

Scheduling the Import User Login History process to run daily is a prerequisite to get a valid report about inactive users.

The Import User Login History process imports information that the Inactive Users Report process uses to identify inactive users. The Inactive Users Report process helps to identify users who haven't signed in for a specified period.

Before you run the inactive users report for a certain period, make sure that the Import User Login History data exists for that period. It's important to know when the user last signed in. That's why it's recommended to always run the Import User Login History process for a longer duration to offer greater flexibility with the date range.

In the Scheduled Processes work area, click Schedule New Process.
Search for and select the Inactive Users Report process.
In the Process Details dialog box, set parameters to identify one or more users.
Click Submit.

Inactive Users Report Parameters

All parameters except Days Since Last Activity are optional.

User Name Begins With

Enter one or more characters.

First Name Begins With

Enter one or more characters.

Last Name Begins With

Enter one or more characters.

Department

Enter the department from the user's primary assignment.

Location

Enter the location from the user's primary assignment.

Days Since Last Activity

Enter the number of days since the user last signed in. Use this parameter to specify the meaning of the term inactive user in your enterprise. Use other parameters to filter the results.

This value is required and is 30 by default. This value identifies users who haven't signed in during the last 30 or more days.

Last Activity Start Date

Specify the start date of a period in which the last activity must fall.

Last Activity End Date

Specify the end date of a period in which the last activity must fall.

Viewing the Report

The process produces an Inactive_Users_List_processID.xml file and a Diagnostics_processID.zip file.

The report includes the following details for each user who satisfies the report parameters:

Number of days since the user was last active
Date of last activity
User name
First and last names
Assignment department
Assignment location
City and country
Report time stamp

Note:

The information in the report relating to the user's latest activity isn't based solely on actions performed by the user in the UI. Actions performed on behalf of the user, which create user sessions, also affect these values. For example, running processes, making web service requests, and running batch processes are interpreted as user activity.