How You View WFM Team Schedules

You can view published team schedules for all your peers' or team's assignments, for example, to trade shifts and cover staffing shortages. Individuals can filter schedules by manager. Managers can filter schedules to show all assignments or only primary assignments.

  • Individuals: Use the Team Schedule task in the Time and Absences work area.
  • Line managers: Use the My Teams > Team Schedule quick action.
  • Time and labor managers or schedulers working with scheduling groups: Use the My Client Groups > Team Schedule quick action.

People with a blue dot next on their schedule have updates. Also, when a shift crosses midnight, the schedule shows it as 2 shifts. The first shift ends at midnight, the second shift starts at midnight. To see shift details, double-click the shift.