How do I enable pending actions alert within the Benefits Summary page?

Here's how:

  1. Navigate to Tools > Alerts Composer.

  2. Search for the Benefit Pending Action alert.
  3. Enable the alert.
  4. Use the Filters tab to add filters. For example, if you’d like the alert to be sent only for specific plans or programs, you can add a filter for it.
  5. Use the Templates tab to change the wording, format, or to add graphics and links. Use more templates if needed.
  6. Use the Run Options tab to define a schedule for resource alerts and change the delivered runtime settings.