Certificates, Overrides and Multi-Assignment Scenarios

The following details are important to note about Certificates, Overrides and Multi-Assignment Scenarios in cae of Neonatal abaences.

Manual Certificates

If a case requires a manual certificate, follow the configured Action Items to document and track completion.

Note:

• Days covered by manual certificates are not counted for entitlement.
• Manual-certificate days are excluded from entitlement counting.

Overrides (Relevant Week, AWE)

Use overrides only when system-calculated values are incorrect. The following details are important to note:

• Case structure: There is one case per TRU.
• Relevant Week Calculation: System-calculated based on first neonatal admission date, or EWC, or Matching date provided in the admission information. If incorrect, override the Relevant Week.
• Payment rule: Payment is 90% of AWE or Weekly rate, whichever is lower.
  Note: If needed for payment determination, enter AWE (Average Weekly Earnings).

Expected Result: Corrected Relevant Week/AWE supports accurate payment calculation.

Multi-Assignment Scenarios

The following details are important to note about multi assignment events:

• Multi-Assignment — Single TRU: If a person has two assignments and both belong to a single TRU, payment is split across the two assignments.
• Multi-Assignment — Multiple TRUs: If a person has two assignments and each belongs to a different TRU, there will be two cases.
• Each assignment has its own payment rate, independent of the other assignment.

Expected Result: Payments/cases align to TRU structure.