| Search not returning any results |
Does it happen to all users? |
- Review the functional index health (diagnostic report).
- Review ACL index exists and computation has been completed for
all users.
|
| Does it happen to single user only? |
- Review user’s ACL and regenerate if needed.
- Review user’s access to search APIs.
|
| Search not returning only selected records, most of results returned
as expected. |
n/a |
- Verify missing record with diagnostic report (for example,
provide person number in the diagnostic report and review the
results). If record is missing in the functional index, work
with support to ingest missing record.
- Use the hcm data security preview page and verify if the user
has access to record being searched.
- Regenerate user’s ACL if needed.
|