Assign Journey Task to Performer Group
Configure performer group
- Go to .
- Select the journey template name to configure the performer group.
- Select the Advanced tab and select Add in the Performer groups section.
- Complete the relevant fields and select Add in the Users section.
- Enter the username and select the Submit icon.
Ensure that the status is active for the performer group and user.
- Select Save.
Configure task to use performer group
- Select the Overview tab and edit the task to configure in the Tasks section.
- Complete the relevant fields and for performer, select Performer Group.
- Select the performer group name that you configured.
- Complete the other relevant fields and select
Save.
When the journey is assigned, the task is assigned to the users configured in the performer group.