How do I enable sentiment analysis and summarization for the text responses in a survey journey?

To enable sentiment analysis and summarization, follow these steps:

  1. Create questions of response type text for the survey and enable sentiment analysis and summarization for them. To do this, follow these steps:
    1. On the home page, click the My Team tab.
    2. Click Show More under Quick Actions.
    3. Click the Create Survey quick action in the Employment area.
    4. Click the Create Survey option, and enter the survey name.
    5. Click Add in the Questions section, and select the New question option.
    6. Enter the question text. If you want to mark the questions as required, select Required.
    7. Make sure that the Text value is selected in the Response Type field.
    8. Select the Enable Sentiment Analysis and Enable Summarization check boxes, and then click Save.
    9. Repeat steps e through h to create other questions with the response type as text.
    10. Click Continue, and then click Save.
    11. Click Continue, enter the assign details for the survey, and then click Submit.
  2. Enable the ORA_PER_JRNY_SURVEY_SENTIMENT_ENABLED and ORA_PER_JRNY_SURVEY_SUMMARIZATION_ENABLED profile options.
    Profile Option Code Profile Display Name
    ORA_PER_JRNY_SURVEY_SENTIMENT_ENABLED Survey Journey Sentiment Enabled
    ORA_PER_JRNY_SURVEY_SUMMARIZATION_ENABLED Survey Journey Summarization Enabled
    To enable the profile option, follow these steps:
    1. Navigate to the Setup and Maintenance work area.
    2. Search for and click the Manage Administrator Profile Values task.
    3. Search for the profile option code and select the profile option in the search results.
    4. In the Profile Values area, click the + (New) icon.
    5. Select Site in the Profile Level field.
    6. Enter Y in the Profile Value field.
    7. Click Save and Close.
    8. Click Done.
  3. After you enable the profile options, run the Process Survey Response Summary process.