How do I enable sentiment analysis and summarization for the text responses in a survey journey?
To enable sentiment analysis and summarization, follow these steps:
- Create questions of response type text for the survey and enable sentiment analysis
and summarization for them. To do this, follow these steps:
- On the home page, click the My Team tab.
- Click Show More under Quick Actions.
- Click the Create Survey quick action in the Employment area.
- Click the Create Survey option, and enter the survey name.
- Click Add in the Questions section, and select the New question option.
- Enter the question text. If you want to mark the questions as required, select Required.
- Make sure that the Text value is selected in the Response Type field.
- Select the Enable Sentiment Analysis and Enable Summarization check boxes, and then click Save.
- Repeat steps e through h to create other questions with the response type as text.
- Click Continue, and then click Save.
- Click Continue, enter the assign details for the survey, and then click Submit.
- Enable the ORA_PER_JRNY_SURVEY_SENTIMENT_ENABLED and
ORA_PER_JRNY_SURVEY_SUMMARIZATION_ENABLED profile options.
To enable the profile option, follow these steps:Profile Option Code Profile Display Name ORA_PER_JRNY_SURVEY_SENTIMENT_ENABLED Survey Journey Sentiment Enabled ORA_PER_JRNY_SURVEY_SUMMARIZATION_ENABLED Survey Journey Summarization Enabled - Navigate to the Setup and Maintenance work area.
- Search for and click the Manage Administrator Profile Values task.
- Search for the profile option code and select the profile option in the search results.
- In the Profile Values area, click the + (New) icon.
- Select Site in the Profile Level field.
- Enter Y in the Profile Value field.
- Click Save and Close.
- Click Done.
- After you enable the profile options, run the Process Survey Response Summary process.