How do I include pending workers and nonworkers when assigning a journey to directs and organization?

Users can include pending workers and nonworkers in the Person Type to Include field when they assign a journey to Directs and Organization from the Explore tab.

You need to enable the ORA_PER_AOR_CALCULATE_NONWORKER profile option so that users can assign journeys to nonworkers. By default, this profile option is set to No.

Profile Option Code Profile Display Name Default Profile Value
ORA_PER_AOR_CALCULATE_NONWORKER Calculation of Nonworker Representatives Enabled No
To change the default profile option value and include pending workers and nonworkers, follow these steps:
  1. Navigate to the Setup and Maintenance work area.
  2. Search for and click the Manage Administrator Profile Values task.
  3. Search for the ORA_PER_AOR_CALCULATE_NONWORKER profile option code and select the profile option in the search results.
  4. In the Profile Values area, enter Yes in the Profile Value field.
  5. Click Save and Close.
  6. Click Done.