Can I search by National ID or SSN, and what if the National ID filter isn't available?
Yes, you can apply the National ID filter using the Filters button. If you don’t find the filter, use Oracle Visual Builder Studio to add it.
For details, see Extensibility for HCM Professional Activity Center.
If SSN is set as a worker’s primary national ID, you can filter by SSN as well.
If you receive the message "National identifier filtering isn't enabled. To use this filter, update your profile option settings," some setup might be missing. See Redwood Experience: National Identifier Person Search for setup information. If this doesn’t solve the issue, send the issue to the product team for review.