How You Use Nudges in Touchpoints

You can configure and use nudges for Touchpoints. For example, you can configure a nudge to remind a manager to provide feedback for an employee.

Here’s a table that lists the different modules, reasons to configure nudges and the parameters to select while configuring them.

Reason Input Parameters Nudge Channel Recipient Alert Details
Career Development Module
Employee hasn't updated career development goals for a period of time Number of Days Since Last Development Goal Update

Check-in insight

Email

Touchpoints Card

Transaction Card

Employee

Code: ORA_NUDGE_HRG_PERF_GOAL_NOT_UPDATED_IN_DAYS

Title: Nudge when performance goals are not updated

Description: Nudge when employee's performance goals haven't been updated for a defined period of time

Employee doesn't have active goals in their development plan None

Check-in insight

Email

Touchpoints Card

Employee

Line Manager

Code: ORA_NUDGE_HRG_EMP_NO_GOALS_IN_GP

Title: Nudge when there are no goals in goal plan

Description: Nudge when there are no active goals in employee's goal plan

Transaction Card

Employee

Other

Check-in Module
Check-in between manager and employee hasn't been scheduled for a period of time Number of Days Since Last Check-In Discussion

Email

Touchpoints Card

Line Manager

Code: ORA_NUDGE_HRA_NO_CHECKIN_SCHEDULED

Title: Nudge when last check-in with employee is beyond a period

Description: Nudge when the last check-in with an employee is beyond a defined period of time

Transaction Card Other
Check-in between manager and employee is approaching Number of Days for Check-In Discussion Email

Employee

Line Manager

Code: ORA_NUDGE_HRA_CHECKIN_APPROACHING

Title: Nudge when check-in is approaching

Description: Nudge when a scheduled check-in with team member is approaching

Feedback Module
Employee hasn't given anytime feedback to others for a period of time Days Since Last Anytime Feedback Sent

Email

Touchpoints Card

Employee

Code: ORA_NUDGE_HRT_NO_ANYTIME_FEEDBACK_SENT

Title: Nudge to send Feedback to others

Description: Nudge when an employee hasn't sent anytime feedback to others in a defined period of time

Employee hasn't requested feedback for a period of time Number of Days Since Last Feedback Requested

Email

Touchpoints Card

Employee

Line Manager

Code: ORA_NUDGE_HRT_NO_FEEDBACK_REQUESTED_IN_PERIOD

Title: Nudge to request feedback

Description: Nudge when an employee hasn't requested feedback for a period of time

Manager hasn't given feedback to an employee for a period of time

Number of Days Since Last Feedback

Email

Touchpoints Card

Check-in insight

Line Manager

Code: ORA_NUDGE_HRT_NO_FEEDBACK_IN_PERIOD

Title: Nudge when employee has not received feedback from manager

Description: Nudge when an employee hasn't received feedback from manager for a defined period of time

Goal Module
Employee has goals that are later than goal target completion date Days After Goal Target Completion Date

Email

Touchpoints Card

Check-in insight

Line Manager

Code: ORA_NUDGE_HRG_GOAL_IS_OVERDUE

Title: Nudge when an employee's goals are overdue

Description: Nudge when an employee's goals are later than the target completion date

Transaction Card Other
Employee has goals with a past goal start date and a status of not started Days After Goal Not Started

Email

Touchpoints Card

Check-in insight

Line Manager

Code: ORA_NUDGE_HRG_GOAL_NOT_STARTED

Title: Nudge when an employee's goals are delayed

Description: Nudge when an employee has goals in not started status that are past the start date

Transaction Card Other
Employee completes goals ahead of goal target completion date Days Ahead of Goal Target Completion

Email

Touchpoints Card

Check-in insight

Line Manager

Code: ORA_NUDGE_HRG_GOAL_COMPLETED_AHEAD_TARGET_DATE

Title: Nudge when employee completes performance goals early

Description: Nudge when an employee completes performance goals before the target completion date

Employee has high priority aligned goals that are due soon Days Before Goal Completion

Email

Touchpoints Card

Check-in insight

Line Manager

Code: ORA_NUDGE_HRG_GOAL_COMPLETION_DUE_IN_DAYS

Title: Nudge when an employee's goals are due soon

Description: Nudge when an employee has high priority aligned goals that are due soon

Transaction Card Other
Employee has goals that are due soon but goal completion percentage is less than a defined percentage

Days Before Goal Completion

Completion Percentage Is Less Than Defined Percentage

Email

Touchpoints Card

Check-in insight

Transaction Card

Employee

Code: ORA_NUDGE_HRG_PERF_GOAL_COMPLETION_DUE_IN_DAYS

Title: Nudge when performance goals are due soon

Description: Nudge when performance goals are due soon and percent complete is less than a defined percentage

Employee has performance goals that haven't been updated for a period of time Number of Days Since Last Performance Goal Update

Email

Touchpoints Card

Check-in insight

Transaction Card

Employee

Code: ORA_NUDGE_HRG_PERF_GOAL_NOT_UPDATED_IN_DAYS

Title: Nudge when performance goals are not updated

Description: Nudge when employee's performance goals haven't been updated for a defined period of time

Employee doesn't have goals in goal plan

Number of Days After Current Review Period Start Date

Email

Touchpoints Card

Check-in insight

Journey

Employee

Line Manager

Code: ORA_NUDGE_HRG_EMP_NO_GOALS_IN_GP

Title: Nudge when there are no goals in goal plan

Description: Nudge when there are no active goals in employee's goal plan

Transaction Card Other
Talent Profile Module
Employee hasn't updated their talent profile for a period of time Number of Days Since Talent Profile Last Updated

Email

Touchpoints Card

Check-in insight

Journey

Transaction Card

Employee

Code: ORA_NUDGE_HRT_PROFILE_NOT_UPDATED_IN_DAYS

Title: Nudge to update talent profile

Description: Nudge when an employee's talent profile hasn't been updated for a period of time

Touchpoints Module
Employee has a low pulse survey response rate Number of Times Not Responded to Survey

Email

Touchpoints Card

Employee

Line Manager

Code: ORA_NUDGE_HRE_SURVEY_LOW_RESPONSE

Title: Nudge when an employee has a low pulse survey response rate

Description: Nudge when an employee has a low response rate to pulse survey

Transaction Card Other
Check-in insight Line Manager
Employee has a low pulse score None

Email

Touchpoints Card

Check-in insight

Line Manager

Code: ORA_NUDGE_HRE_LOW_ENGMNT_PULSE_SCORE

Title: Nudge when an employee has a low pulse score

Description: Nudge when an employee has a low engagement pulse score

Transaction Card Other
Note: The Other Recipient refers to a person who has access to the employee's record and the page on which the nudge appears.