Understand Role Based Access and Security Considerations
As administrators, you can define the role-based access control to manage the use of the application resources.
You can define and grant the users permissions to work with application functions and data based on their roles in your organization. You can assign a user different roles and grant access to the resources. The job role providing the greatest level of access takes precedence.
Role-based security in Oracle Cloud applications helps you manage and control who can do what on which set of data. You can assign job and abstract roles to a user manually, when you create the user, or automatically, by creating role provisioning rules.
For more information about the role-based controls, see Oracle CX Sales Securing sales and Service guide.
The following roles use the retail execution and promotions management:
-
Sales Manager
-
Field salesperson
-
Marketing Manager
Additionally, you must create and configure Account Manager role that's covered in Setup and Maintenance configurations in this document.
For information about how you implement and manage users and roles, see Oracle CX Sales Getting Started with Implementation guide.
Role Based Tasks Matrix
The following table lists the objects related to retail execution and trade promotion tasks and lists the associated roles and privileges.
Retail Objects |
Tasks |
Sales Manager |
Field Sales Representative |
Marketing Manager |
Account Manager |
---|---|---|---|---|---|
Accounts |
Create |
Yes |
Yes |
Yes |
Yes |
Accounts |
View |
Yes |
Yes |
Yes |
No |
Accounts |
Update |
Yes |
Yes |
Yes |
No |
Accounts |
Delete |
No |
No |
No |
No |
Promotion |
Create |
No |
No |
No |
Yes |
Promotion |
View |
Yes |
Yes |
Yes |
Yes |
Promotion |
Update |
No |
No |
No |
Yes |
Promotion |
Delete |
No |
No |
No |
Yes |
Promotion Program |
Create |
No |
No |
Yes |
No |
Promotion Program |
View |
No |
No |
Yes |
Yes |
Promotion Program |
Update |
No |
No |
Yes |
No |
Promotion Program |
Delete |
No |
No |
Yes |
No |
Order |
Create |
Yes |
Yes |
No |
No |
Order |
View |
Yes |
Yes |
No |
No |
Order |
Update |
Yes |
Yes |
No |
No |
Order |
Delete |
Yes |
Yes |
No |
No |
Inventory |
Create |
Yes |
Yes |
No |
No |
Inventory |
View |
Yes |
Yes |
No |
No |
Inventory |
Update |
Yes |
Yes |
No |
No |
Inventory |
Delete |
Yes |
Yes |
No |
No |
Appointments |
Create |
Yes |
Yes |
Yes |
Yes |
Appointments |
View |
Yes |
Yes |
Yes |
Yes |
Appointments |
Update |
Yes |
Yes |
No |
Yes |
Appointments |
Delete |
Yes |
Yes |
No |
Yes |
When you sign in, the details on the pages that you view can appear differently based on your role.