Understand Role Based Access and Security Considerations

As administrators, you can define the role-based access control to manage the use of the application resources.

You can define and grant the users permissions to work with application functions and data based on their roles in your organization. You can assign a user different roles and grant access to the resources. The job role providing the greatest level of access takes precedence.

Role-based security in Oracle Cloud applications helps you manage and control who can do what on which set of data. You can assign job and abstract roles to a user manually, when you create the user, or automatically, by creating role provisioning rules.

For more information about the role-based controls, see Oracle CX Sales Securing sales and Service guide.

The following roles use the retail execution and promotions management:

  • Sales Manager

  • Field salesperson

  • Marketing Manager

    Additionally, you must create and configure Account Manager role that's covered in Setup and Maintenance configurations in this document.

For information about how you implement and manage users and roles, see Oracle CX Sales Getting Started with Implementation guide.

Role Based Tasks Matrix

The following table lists the objects related to retail execution and trade promotion tasks and lists the associated roles and privileges.

Retail Objects

Tasks

Sales Manager

Field Sales Representative

Marketing Manager

Account Manager

Accounts

Create

Yes

Yes

Yes

Yes

Accounts

View

Yes

Yes

Yes

No

Accounts

Update

Yes

Yes

Yes

No

Accounts

Delete

No

No

No

No

Promotion

Create

No

No

No

Yes

Promotion

View

Yes

Yes

Yes

Yes

Promotion

Update

No

No

No

Yes

Promotion

Delete

No

No

No

Yes

Promotion Program

Create

No

No

Yes

No

Promotion Program

View

No

No

Yes

Yes

Promotion Program

Update

No

No

Yes

No

Promotion Program

Delete

No

No

Yes

No

Order

Create

Yes

Yes

No

No

Order

View

Yes

Yes

No

No

Order

Update

Yes

Yes

No

No

Order

Delete

Yes

Yes

No

No

Inventory

Create

Yes

Yes

No

No

Inventory

View

Yes

Yes

No

No

Inventory

Update

Yes

Yes

No

No

Inventory

Delete

Yes

Yes

No

No

Appointments

Create

Yes

Yes

Yes

Yes

Appointments

View

Yes

Yes

Yes

Yes

Appointments

Update

Yes

Yes

No

Yes

Appointments

Delete

Yes

Yes

No

Yes

When you sign in, the details on the pages that you view can appear differently based on your role.