Understand Order Statuses

Here's a quick summary of the statuses that an order can have after you create it.

Order Status

Description

Open

An order has been created but not synced to the server.

Submitted

An open order has been synced to the server.

Booked

A submitted order has been approved.

Delivered or Partially Delivered

A booked order has either been delivered fully or in parts.

Canceled

An order has been canceled because a product is either out-of-stock or unsellable.

Note:

Only orders in the open, booked, or submitted status can be canceled.

Returned

A return order has been placed for a delivered product because of reasons such as damage, change in requirement, dissatisfaction with service, and so on.