Understand Order Statuses
Here's a quick summary of the statuses that an order can have after you create it.
Order Status |
Description |
---|---|
Open |
An order has been created but not synced to the server. |
Submitted |
An open order has been synced to the server. |
Booked |
A submitted order has been approved. |
Delivered or Partially Delivered |
A booked order has either been delivered fully or in parts. |
Canceled |
An order has been canceled because a product is either out-of-stock or unsellable. Note:
Only orders in the open, booked, or submitted status can be canceled. |
Returned |
A return order has been placed for a delivered product because of reasons such as damage, change in requirement, dissatisfaction with service, and so on. |