Enable Address Verification and Address Search

You must enable address verification and address search.

Enable Address Verification in the Agent Care Application

Change Tenant Configuration AddressVerificationCloudService from enable: 'false' to enable : 'true'.

Note: Enable address verification in the Agent Care application only after integrating address verification API with CX Industries Framework.

Enable Address Search in the Agent Care Application

Search address functionality is available only to customers that have DaaS subscription. It must be configured using the Manage Integration with Oracle Data as a Service setup task. Here's how you can configure:

1. Go to Navigator > My Enterprise > Setup and Maintenance.

2. In Setup and Maintenance, click Tasks > Search and enter Manage Integration with Oracle Data as a Service in the Search field.

3. Add the following details on the Manage Integration with Oracle Data as a Service page:

   • Select Basic Authentication.

   • Enter URL, user name, and password details.

4. Click Save and Close.