Related Guides

Refer to the following guides for additional information related to Care Experience.

Guide	Description
Oracle Digital Experience for Communications Using Care Experience	Describes how to perform daily tasks in your Care Experience application, with details on the different functionality and user flows.
Oracle CX Implementing Sales	Describes how to set up sales automation capabilities in Oracle CX Sales using a case study to describe concepts and procedures.
Oracle CX Service Implementing Fusion Service	Describes how to set up service components and features of Oracle CX Sales Fusion Service.
Data Driven Experience Integration in Care (My Oracle Support Document ID 2835873.1)	Describes how to integrate Care with third-party Data-Driven Experience (DDE) insight providers to display churn propensity scores and offer recommendations to agents.