Integrate Launch with Digital Business Experience
Oracle Digital Business Experience (DBE) is a business support system (BSS) stack that provides an end-to-end solution to help service providers manage experiences and revenue at every stage of the customer journey.
You can use DBE across any line of business to simplify deployment complexity and reduce cost. The solution also works to support evolving digital transformation goals as CSPs look to increase business agility through advanced technology. DBE contains an enterprise product catalog (Launch), configure-price-quote (CPQ), customer relationship management (CRM) powered by the Siebel CRM engine, central order management (OSM), and monetization capabilities (BRM). The integration of these best of breed solutions can help CSPs grow revenue, deliver personalized customer experiences, and remain operationally agile and efficient as they explore new market opportunities.
You can now have Launch as a central design time catalog for defining and distributing commercial definitions with Oracle's Siebel CRM and BRM applications.
Here are the versions supported:
- Launch version 24.10 or later
- Siebel CRM version 24.6 or later
- BRM version xx.xx or later
What can you publish?
The following table lists the entities you can publish.
Siebel CRM | PDB |
---|---|
Attributes, product class and smart part number |
Charge offers with one time, recurring and usage charges |
Catalog and Categories |
Charge offers with allowances |
Simple products and simple prices |
Charge offer with rate plan GLID, and tax code |
Advanced pricing – Attribute adjustments, volume discounts, aggregate discounts |
Charge offer and discount offers with charging terms |
Products and promotions that can be personalized |
Discount offers with one time, recurring and usage discounts |
Product lines, price lists and price items |
- |
E&C, recommendations, upgrade/downgrade rules and constraint rules (partial) |
- |