Integrate Launch with Siebel CRM

Take advantage of the prebuilt integration between Launch and Siebel CRM to centrally manage product and services portfolio across your ecosystem. Launch is the master for catalog definitions.

Siebel CRM customers can innovate faster by centrally managing their Product Portfolio for their entire ecosystem, including Siebel CRM.

The prebuilt integration between the two applications allows migration of catalog definitions from Siebel CRM and master them in Launch.

Versions Supported

  • Launch version 24.10 or later
  • Siebel CRM version 26.6 or later

What Can You Migrate or Publish?

The following table lists the entities you can migrate or publish. The table also lists the predefined mappings available to you in the JSON file.

Entity Name in Siebel CRM Entity Name in Launch What you can Sync
Catalog Catalog
  • Definition
  • Category Association
Category Category
  • Definition
  • Subcategories
  • Product Association
Product Class Product Specification
  • Definition
  • Parent-Child Relationships
  • Attributes
  • Smart Part Number (user defined)
Attributes Attributes

Attributes

Smart Part Number (user defined)

Products (Simple and Customizable products) Simple Offer, Bundle Offer
  • Definitions
  • Category/Class/Product Line association (Catalog needs to be migrated before migrating Product)
  • Prices and Adjustments – simple and Customizable products
  • Volume Discounts for Simple products
  • Compatibility and Eligibility Rules and Recommendation
  • Discount Products (products with negative price) Customizable Product level price and Constraint rules (six templates supported)

Product Line Product Line
  • Definition
  • Product association
  • Compatibility Rules
Price list Price list

Definition and its price list items Attribute Adjustments Aggregate discounts

Volume discounts

Promotion Package
  • Definitions
  • Category/Class/Product Line association (Catalog needs to be migrated before migrating Promotion)
  • Components along with Aggregates and Option Class overrides
  • Eligibility, Compatibility and Upgrade/downgrade Rules
  • Commitment Terms

Set Up the Integration

To set this integration up, ensure that you've registered Siebel CRM and validated the integration between the applications.

For more information, see: