Dispute Bills

When you dispute a bill, all the disputed data is stored in your billing system. This process doesn't require an intermediate step of creating and managing a request or manager approval. You can raise bill dispute on bill total, bill charge, and bill events.

On the Bill Details view, you can:

• Dispute the total bill amount.

• Select a bill item dispute on a charge.

• Select events dispute on a charge.

You can't select these bill items:

• Bills that have unsettled bill dispute.

• Bill total is zero.