Overview of Subscription Accounts

Use subscription accounts to define where and how subscription services are delivered, billed, and contracted.

They're created as a person party in the consumer market and as an organization party in the business market. Subscription accounts are related to customer quotes, orders, and assets for subscription services and they're created as a part of the quoting, ordering, and provisioning processes.

Use subscription accounts to manage the customer service operations supported in Oracle Digital Experience for Communications Care. Subscription accounts is available in the Sales and also in the Service sections of the navigator. You can initiate subscription accounts from either of these locations. Here's what you can do with a subscription account:

  • Create

  • Edit

  • Delete