Work with Subscription Account Management Roles

As a customer service representative with the Subscription Account Manager duty role, you can view, create, and edit account management roles on behalf of your customer.

Go to the Roles page, in Subscription Accounts, and do the following:

• See a list of roles between the subscription account and the customer.

• Search for names.

• Sort by roles and names.

• Add roles.

Create a contact and then associate it with the subscription account through the relationship.

As a customer service representative with the Subscription Account Administrator role, you can clean data and fix issues related to subscription accounts, including viewing, creating, editing, and deleting account management roles.