Overview of Oracle Digital Assistant

Your application is prebuilt with Oracle Digital Assistant.

Digital assistants are virtual devices that help you accomplish tasks through natural language conversations, without having to seek out and wade through various apps and websites. As an agent you can interact with the customer through the chat interface of the digital assistant. When you engage with the digital assistant, the digital assistant evaluates customer's inputs and routes conversation to and from the appropriate skills.

Before You Start

Here are some things to note before you start using the digital assistant:

• Supported channels: Web channel, Facebook messenger

• Supported language: English

You request information by entering questions or sending commands and the digital assistant retrieves the information or acts on your requests. Here are some sample phrases you can use:

• Hi

• Hello

• Hey

• Get started

• Start

• What can you do for me?

• What can you do?

• What can I do?