Import Roles and Privileges into Security Console
You must synchronize Security Console with the roles and privileges already available in the application before proceeding with the role creation or role copying steps.
Following are the steps:
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Sign in to Oracle CX Sales as a user with
IT Security Manager
role. -
On the Navigator, in Tools, click Scheduled Processes.
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Click Schedule New Process button.
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Corresponding to the Name drop-down list, click Search.
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In the Search and Select: Name dialog box, enter Import Users and Role for the Name field and click Search.
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In the Search Results, select Import User and Role Application Security Data and click OK.
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Click OK in the Schedule New Process dialog box.
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Click Submit in the Process Details dialog box.
Monitor the status and wait for the process to complete.
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Verify and ensure that the process status is Succeeded.