Setup Tasks List
This topic provides a summary about the tasks that you must perform to set up Oracle CX Sales for Financial Services.
You can use the following table as a checklist to understand the sequence of the tasks and where you perform them. The tasks are categorized based on configuration tools or composers that you typically use to configure and modify your application.
Setup Activity |
Work Area and Tasks |
---|---|
Importing Roles and Privileges |
Security Console |
Creating Roles |
Security Console |
Assigning Roles to Layouts |
Application Composer: Custom Objects |
Adding Users to Job Roles |
Security Console |
Renaming Account to Companies |
Application Composer: Common Setup |
Performing Page Composer Configurations |
Structure |
Configuring KPI Dashboard |
KPI Dashboard |
Configuring Reports |
Edit Pages: Job Role |
Configuring Web Services |
Application Composer: Common Setup |
Configuring Sales Organization |
Setup and Maintenance work area: Manage Common CRM Business Unit Profile Options |
Setting Up Intelligent Advisor |
Intelligent Advisor Hub |
Configuring Open Authorization |
Intelligent Advisor Hub |
Configuring Item Types |
Setup and Maintenance work area: Manage Standard Lookups |
Setting Up Profile Option |
Setup and Maintenance work area: Manage Administrator Profile Values |
Configuring Import and Export |
Application Composer: Common Setup |
Configuring Sales Processes |
Setup and Maintenance work area: Manage Sales Methods and Sales Stages |
Working with Role-Based Access and Security |
Application Composer: Security |
Hiding Dashboard |
Structure |
Enabling Households |
Structure |
Creating Job Roles for Assigning to Newly Provisioned Contacts for Case |
Security Console |
Adding Case Object View Access to the Newly Created Custom Role |
Application Composer |
Adding Data Security Policies |
Security Console |
Creating Job Roles for Adding Permission to Access User Provisioning Functionality |
Security Console |
Adding External Users to Oracle Social Network |
Oracle Social Network: Administration |
Creating Defaulted Tasks |
Setup and Maintenance work area: Manage Standard Lookups |
Adding Account Provisioning Lookup |
Application Composer: Standard Objects |
Creating Object Workflow |
Application Composer: Common Setup |
Enabling Conversations Subtab in Case |
Setup and Maintenance work area: Manage Oracle Social Network Objects |
You must perform the steps provided in this guide in conjunction with, or after completing the steps mentioned in Oracle CX Sales Getting Started with Your Sales Implementation guide.