Setup Tasks List

This topic provides a summary about the tasks that you must perform to set up Oracle CX Sales for Financial Services.

You can use the following table as a checklist to understand the sequence of the tasks and where you perform them. The tasks are categorized based on configuration tools or composers that you typically use to configure and modify your application.

Setup Activity

Work Area and Tasks

Importing Roles and Privileges

Security Console

Creating Roles

Security Console

Assigning Roles to Layouts

Application Composer: Custom Objects

Adding Users to Job Roles

Security Console

Renaming Account to Companies

Application Composer: Common Setup

Performing Page Composer Configurations

Structure

Configuring KPI Dashboard

KPI Dashboard

Configuring Reports

Edit Pages: Job Role

Configuring Web Services

Application Composer: Common Setup

Configuring Sales Organization

Setup and Maintenance work area: Manage Common CRM Business Unit Profile Options

Setting Up Intelligent Advisor

Intelligent Advisor Hub

Configuring Open Authorization

Intelligent Advisor Hub

Configuring Item Types

Setup and Maintenance work area: Manage Standard Lookups

Setting Up Profile Option

Setup and Maintenance work area: Manage Administrator Profile Values

Configuring Import and Export

Application Composer: Common Setup

Configuring Sales Processes

Setup and Maintenance work area: Manage Sales Methods and Sales Stages

Working with Role-Based Access and Security

Application Composer: Security

Hiding Dashboard

Structure

Enabling Households

Structure

Creating Job Roles for Assigning to Newly Provisioned Contacts for Case

Security Console

Adding Case Object View Access to the Newly Created Custom Role

Application Composer

Adding Data Security Policies

Security Console

Creating Job Roles for Adding Permission to Access User Provisioning Functionality

Security Console

Adding External Users to Oracle Social Network

Oracle Social Network: Administration

Creating Defaulted Tasks

Setup and Maintenance work area: Manage Standard Lookups

Adding Account Provisioning Lookup

Application Composer: Standard Objects

Creating Object Workflow

Application Composer: Common Setup

Enabling Conversations Subtab in Case

Setup and Maintenance work area: Manage Oracle Social Network Objects

You must perform the steps provided in this guide in conjunction with, or after completing the steps mentioned in Oracle CX Sales Getting Started with Your Sales Implementation guide.