1. Implementing Buying Experience
  2. Manage Lifecycle of Data across Instances

Manage Lifecycle of Data across Instances

Here’s the process for migrating functional data across instances such as test to production.

You can move the data belonging to these categories from test instance to production:
  • CX Industries Framework technical configurations such as routing rules and gatekeeping rules.
  • Initiatives defined in Launch that include product offers, pricing, adjustments and Digital Experience for Communications common business configuration (such as geo location attributes, account type, and market segment code) and also offer info extensions.
  • Buying-specific business configurations such as subscriber user key configuration, shopping cart abandonment or purge, and outbound events.
  • Buying entity extensions.

In addition to these, there are other data such as product images and collaterals (Launch), contract templates, bulk product order templates, and data migration files (Buying) that will be stored in Oracle Content Management (OCM) cloud - Test instance. These must be moved to the OCM production instance.

Process Flow

  1. After the initiatives are tested in the Launch Experience test instance, these are exported from the test instance and then imported into Launch Experience production instance, through the export-import mechanism.

  2. CX Industries Framework configurations are exported from CX Industries Framework test instance to CX Industries Framework production instance as appropriate, through the export-import mechanism.
  3. CX Industries Framework and Buying entity extensions must be created in the production instance either manually or automated by executing version of the Postman that contains entity extension scripts.
  4. The functional data now available in the Launch production instance is synced to the Buying production instance. This includes product offers and Digital Experience for Communications common business configuration data.

  5. Buying-specific business configuration data that must be available in the Buying production instance can be handled in any one of these ways:

    • Manually added to the Buying production instance.
    • Through a script that can query configurations defined in test instance using GET APIs and then import them into the production instance using POST APIs.