Work with Order Operations and Fallout

Business operations specialist works with order operations and fallout.

Order Operations

It provides a consolidated view of order statistics. Using order operations dashboard, you can monitor order throughput including those in fallout.

You can:
  • View order throughput, orders created, orders in fallout, orders by status (in progress or pending), and fallout orders by date range.
  • Select predefined date range, or provide custom date range (minimum range is 1 day and maximum is 30 days) by specifying start-by and end-by dates.
  • View changed data based on the selected date-range.

Fallout Management

This serves as an interface for you to see the list of orders that are in fallout. Using fallout management, you can retry the orders gone into fallout due to the destination system being unreachable.

You can:
  • View orders in fallout based on the date range.
  • Select orders and retry or resubmit them in batch.
  • View status of retry or keep retrying.

Use the refresh option to view the current data.

Note: At a time, the user can retry only 25 orders.

After the orders are submitted, they move out of the fallout orders list.