Tables and Key Fields

You must use or configure the tables and the key fields to support the integration.

To facilitate the data flow between multiple systems, you can integrate the following staging tables with the store route information:

  • Route Allocation

  • Activities

Route Allocation

Use the following table and key fields in the Route Allocation (__ORACO__RouteAllocation_c) staging table for default route assignments.

Key Fields

API Names

Description

Route

__ORACO__Route_c

Indicates the route assigned by default to the sales representatives.

Primary

__ORACO__SalesRepresentative_c

Indicates the assigned sales representative of the route.

Resource

__ORACO__Primary_c

Indicates whether the assigned resource is the primary sales representative.

Each route can have only one primary sales representative. The primary route resource must also be the primary sales representative for the route appointments.

Activities

Use the following table and the key fields in the Activity table for appointments and tasks.

Key Fields

API Names

Description

Route

__ORACO__Route_c

The route to which the appointment is assigned.

To import Activities, see Understanding Import and Export Management for CX Sales and B2B Service guide at https://docs.oracle.com