How You Add Live Experience to Oracle Sales and Oracle Fusion Service

Learn how to add Oracle Live Experience to your Oracle Sales and Oracle Fusion Service instances.

When you add Live Experience to Oracle Sales or Fusion Service, you put all of the Live Experience communications features at your agents' finger tips, such as two-way live video and audio, screen sharing, and annotations.

Depending on the way you've purchased Sales, Fusion Service, and Live Experience, the procedure to add Live Experience is a bit different.

If you purchase Live Experience together with Sales or Fusion Service, see Live Experience as a Pre-Configured Service in Sales or Fusion Service.

If you already own Sales or Fusion Service, and you purchased Live Experience separately, see How You Add Live Experience to an Existing Sales or Fusion Service Instance.