Configure LDAP for Siebel

Follow these steps to configure the LDAP for Siebel.

  1. Connect to the Siebel CRM server machine and launch server manager srvrmgr.
  2. Navigate to the ldapsecadpt subsystem.
  3. Run the following commands in the server manager console:
    • Change the LDAP server name to the Siebel LDAP server name.

      change param servername="Siebel_ldap_server.yourdomain.com"

    • Change the LDAP port to the Siebel LDAP server port.

      change param port=Siebel_ldap_port

    • Change the base domain name.

      change param basedn="ou=people,o=yourdomain.com"

    • Change the application user.

      change param applicationuser="uid=appuser,ou=dirdemos,ou=people,o=yourdomain.com"

    • Change the application password.

      change param applicationpassword=ldap_password

    • Change the shared credentials on the domain.

      change param sharedcredentialsdn="uid=mssql,ou=dbcreds,ou=people,o=yourdomain.com"

    • Change the roles attribute type

      change param RolesAttributeType=physical_delivery_office_name

  4. Still using the server manager, navigate to the security adapter for the component such as to eservice ENU application.
    • Change the security adapter mode to LDAP for the eServiceObjMgr_enu component.

      change param SecAdptMode=ldap

    • Increase the logging levels for the security manager for the eCommWirelessMgr_enu component.

      change evtloglvl SecMgrLog=5

    • Increase the logging levels for the security adapter for the eServiceObjMgr_enu component.

      change evtloglvl SecAdptLog=5

  5. Restart the Siebel application server.
  6. Using SMC, update the user name and password for the AI profile and deploy it.