Enable the Live Experience Service in the B2C Service Configuration Assistant

Add Oracle Live Experience to your Oracle B2C Service sites as a pre-configured add-in.

When you purchase both services at the same time, Live Experience is pre-configured as an add-in service in B2C Service. Just enable Live Experience and complete a few configuration steps.

You need the following information:

• The administrator credentials and URL for Oracle B2C Service Configuration Assistant.
• The administrator credentials and URL for your B2C Service site.
• The welcome email from B2C Service with your administrator credentials and access URLs.

1. Log into the B2C Service Configuration Assistant as an administrator.
2. Select Integrations.
3. On the Service Integrations page, select Enable LX.
   Enabling the service kicks off several provisioning and orchestration processes that can take a few minutes to complete. Once complete, the button label changes from Enable LX to Download ZIP.

   Note: You can still add Live Experience to B2C Service, but you need to follow different steps. See Adding Live Experience to an Existing B2C Service Site.
4. Select Download ZIP to download the pre-configured Live Experience add-in application. You'll need it later.

What to do next

Next, see Upload the Live Experience Service Cloud Add-in Package.