Example: Localize Messages in Spanish for Live Experience

This example explains how to localize messages in the Associate Desktop into Spanish.

  1. From the Live Experience Admin Console navigation menu, select Settings > Localization > Localize Associate Desktop.
  2. In the Locale section next to English, select the download button and save the file to a convenient location.
    You may want to run the string file through a JSON pretty printer such as https://jsonformatter.org/json-pretty-print to make it easier to read and edit.
  3. Translate the messages file into the language of your choice.
  4. Return to the Admin Console and select Import.
  5. In the Import Localization File window, browse to your Spanish Associate Desktop string file.
  6. Select Spanish from the locale drop-down list and then select Import.

    Live Experience will choose the most specific message file it can find for your locale, meaning that if you're in Mexico, it prefers Spanish (Mexico) rather than plain Spanish. That way, you can use specific language translations, such as Canadian French and Parisian French, to ensure that customers and associates in those locales see translations that make the most sense.