Live Experience System Requirements
Live Experience is easy to use and requires technologies that are easy to obtain.
- Google Chrome, Mozilla Firefox, Microsoft Edge (version based on Chromium), or Safari on a laptop or desktop computer
- Microphone and speakers or a headset and a webcam, to take video calls
- An up-to-date version of the Live-Experience enabled iOS or Android mobile app to use the Live Experience widget, or
- Google Chrome on their Android device, or Safari on their iOS device, or
- Google Chrome, Mozilla Firefox, Microsoft Edge (version based on Chromium), or Safari on a laptop or desktop computer
Live Experience administrators using the Admin Console need Google Chrome, Mozilla Firefox, or Safari on a laptop or desktop computer.
System administrators might need to configure firewall settings on the network to allow
outgoing connections to the Live Experience TURN servers. On the proxy or firewall used
by your company, system administrators open an outgoing connection for
"*.live.oraclecloud.com
" or
"*.emea.live.oraclecloud.com
" on ports 443, 5349, and 3478.
Keep your browser, laptop or desktop, and mobile devices up to date to access the best Live Experience features.
The Live Experience Associate Desktop periodically checks your audio and video devices and settings to ensure that they are working properly.