Using the Live Experience Associate Desktop
The Oracle Live Experience Associate Desktop is a fully-functional interface for answering incoming Live Experience engagements from your customers and for making outgoing customer calls.
You open the Associate Desktop in a web browser. Go to one of the following URLs to get
started:
https://live.oraclecloud.com/dae?tenant=your_tenant_name
or, for EMEA customers,
https://emea.live.oraclecloud.com/dae?tenant=your_tenant_name
.