Using the Live Experience Associate Desktop

The Oracle Live Experience Associate Desktop is a fully-functional interface for answering incoming Live Experience engagements from your customers and for making outgoing customer calls.

You open the Associate Desktop in a web browser. Go to one of the following URLs to get started: https://live.oraclecloud.com/dae?tenant=your_tenant_name or, for EMEA customers, https://emea.live.oraclecloud.com/dae?tenant=your_tenant_name.