Merge Multiple Members

As a Loyalty administrator, you might find that handling members with duplicate attributes to be challenging to deal with in terms of such things as administrative overhead, scope of misuse, and traceability of members. Member Merge allows you to merge multiple members of the same program together, to a maximum of 5 members, into a single member with all the related aspects merged into the new member. The survivor member is retained as Active with the merged attributes and accumulations, whereas the rest of the victim members are classified as Merged.

To process a merge of Loyalty members through REST, use a custom method called mergeMembers. The input parameters for this method call are the surviving member number (300100169069466) and the list of victim member numbers to be merged (300100169069468 and 300100169070390).

Example URL

The following is an example of the resource URL.

POST

https://example.com:port/crmRestApi/resources/11.13.18.05/loyMembers

Example Header Values

The following table shows the header values.

Key

Value

Authorization

Gets populated when Basic Auth is set under Authorization

Content-Type

application/vnd.oracle.adf.action+json

rest-framework-version

Example Request Body

The following is an example of the request body.

{
"name" : "mergeMembers", "parameters" : [
{
"survivingMemberNumber" : "300100169069466"
},
{
"memberNumbersToBeMerged" : ["300100169069468","300100169070390"]
}
]

}

Example Response Body

The following is the example response body showing the status and surviving member number when the merge is successful.

{
   "result": "{\"Status\":\"Success\",\"Surviving Member Number\":\"300100169069466\"}"
}